Shipping Methods

Our products can only be delivered to locations within the EU and Switzerland.

Delivery is made to the kerbside.

Deliveries to Switzerland are calculated net of tax. Import taxes and customs fees are additional.

The amount of freight charges depends on the weight, volume and place of delivery. For island deliveries, or other delivery addresses that cause higher than usual shipping costs due to their location, corresponding costs may be due in addition to the shipping costs agreed at the time of sale.

The delivery of your new JOHANENLIES furniture takes place in close cooperation with our competent transport partners. An exact delivery date will be communicated to you by telephone 5 to 7 days before the delivery. Therefore, it is always important when ordering to specify a phone number through which you can be easily reached.

Note: please be aware that if the delivery is unsuccessful despite an agreed deadline, renewed costs are incurred by a new delivery.

You can save on the delivery costs by picking up your new furniture yourself from our atelier. Please arrange a collection date by e-mail: kontakt@johanenlies.com

In the unlikely event that the delivery of your order is delayed, our customer service department will contact you as soon as possible to arrange a new delivery or collection date.

 

Convenience Service

Delivery to the point of use (Convenience Service) is available in Germany, Austria and Switzerland only. Your furniture is delivered to the point of use by two people – i.e. to your living room, to your terrace, etc. – and unpacked there by us, with the packaging material being disposed of accordingly.

 

Shipping costs Germany

We deliver parcels (only small furniture / accessories) for a flat delivery rate of € 5.00 to € 59.50 incl. VAT.

We charge €150,00 for deliveries by a forwarding agent to the kerbside in Germany.

Please note that our furniture is mainly delivered in one piece and therefore it can be heavy and bulky.

For deliveries to point of use (Convenience Service) we charge 250,00 Euro.

 

Shipping cost Austria

We deliver parcels (only small furniture / accessories) for a flat delivery rate of € 9.90 to € 79.50 incl. VAT.

We charge €180,00 for deliveries by a forwarding agent to the kerbside in Austria.

Please note that our furniture is mainly delivered in one piece and therefore it can be heavy and bulky.

For deliveries to point of use (Convenience Service) we charge 300,00 Euro.

 

Shipping costs European Union

We deliver parcels (only small furniture / accessories) for a flat delivery rate of € 24.90 to € 99.50 incl. VAT.

We charge € 400,00 to € 500,00 for deliveries by a forwarding agent to the kerbside in Europe.

Please note that our furniture is mainly delivered in one piece and therefore it can be heavy and bulky.

 

Shipping costs Switzerland

Deliveries to Switzerland are calculated net of tax. Import taxes and customs fees are additional.

We deliver parcels (only small furniture / accessories) for a flat delivery rate of € 9.90 to € 99.50 incl. VAT.

We charge € 250,00 for deliveries by a forwarding agent to the kerbside in Switzerland.

For deliveries to point of use (Convenience Service) we charge 350,00 Euro.

For further information please contact: kontakt@johanenlies.com